Terms and conditions
Effective Date: 14 November 2025
Website: www.talea.uk.com
Business: Talea Care Homes, a trading name of Talea Care Group Ltd (“we,” “our,” “us”)
Acceptance of terms
By accessing or using this Website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Website.
Nature of services disclaimer
The information provided on this Website is for general informational purposes only and does not constitute care advice or a formal care assessment.
Care outcomes and suitability vary between individuals. No content on this Website should replace a formal needs assessment carried out by a qualified care professional.
If you have an urgent care concern or medical need, please contact a relevant healthcare professional or call 999 in an emergency.
services
Talea Care Homes provides residential and nursing care services across our homes in England. All care placements are subject to a formal assessment of needs and suitability.
We reserve the right to decline or end a placement where it is assessed as unsuitable or unsafe for the resident or others in our care.
Our services are regulated by the Care Quality Commission (CQC) and we operate in accordance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Enquiries and admissions
Enquiries may be submitted via our Website, telephone, or email. A formal assessment will be arranged before any placement is confirmed.
Placement agreements are subject to a separate contract between the resident (or their representative) and Talea Care Group Ltd.
We reserve the right to withdraw an offer of placement if information provided during the enquiry process is found to be inaccurate or incomplete.
Fees and payments
Care fees are agreed as part of the placement process and are set out in the individual placement contract.
Fees are reviewed periodically and residents or their representatives will be given reasonable notice of any changes.
We accept payment by bank transfer, direct debit, and other agreed methods. Local authority and NHS funded placements are subject to separate funding arrangements.
Website Use
You agree not to misuse this Website, attempt to gain unauthorised access, or engage in any unlawful activity in connection with it.
All content on this Website, including text, images, graphics, and logos, is the property of Talea Care Group Ltd and may not be copied, reproduced, or distributed without our written permission.
Liability
Talea Care Group Ltd will not be liable for any direct, indirect, or consequential loss arising from use of the Website or reliance on its content.
We make no guarantees regarding specific care outcomes, as individual circumstances and needs vary.
Third-party links
This Website may include links to third-party websites for your convenience. We are not responsible for the content, accuracy, or privacy practices of any external sites.
Privacy and data protection
Any personal data collected through the Website will be handled in accordance with our Privacy Policy and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this Website, you consent to such processing and confirm that all data provided by you is accurate.
Changes to terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page and the effective date updated accordingly. Continued use of the Website constitutes acceptance of the updated Terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Talea Care Group Ltd
6 Beaumont Gate, Radlett, England, WD7 7AR
Email: [email protected]
Website: www.talea.uk.com
Talea Care Homes provides high-quality residential and nursing care in safe, welcoming environments where dignity and compassion come first.
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6 Beaumont Gate, Radlett, WD7 7AR
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